Feb 24, 2014

Staffmark wins Best of Staffing award

GREENVILLE – Staffmark has been named as one of Inavero’s 2014 Best of Staffing® Client Award winners. Presented in partnership with CareerBuilder, the fifth annual Best of Staffing Award provides the only statistically valid and objective service quality benchmarks for the industry, revealing which staffing agencies deliver the highest quality of service to their clients. In a year when the staffing industry’s client service quality scores are trending down once again, the Best of Staffing winners scored well above industry service benchmarks. Staffmark is one of the best staffing agencies for companies to call when they are looking to hire temporary or permanent employees.

Less than two percent of all staffing agencies in U.S. and Canada receive the Best of Staffing Award for service excellence utilizing the Net Promoter® methodology. The stark contrast in client satisfaction scores compared to the industry average is a clear indication that the firms who have earned the 2014 Best of Staffing Client Award truly stand out for their service quality. Staffmark received satisfaction ratings of 9 or 10 out of 10 from 63.9 percent of their clients, significantly higher than the industry’s average of 35% percent.

“Staffmark’s goal is to be the best partner possible to all of our customers by delivering outstanding service,” said Lesa Francis, Staffmark’s president and CEO. “Being recognized as a Best of Staffing winner shows the commitment our team has to exceeding our customers’ expectations. We are proud and honored to have been named to the Best of Staffing list for the third year in a row, and we look forward to continuing to deliver solutions that positively impact our customers’ business.”

"The staffing industry is helping organizations bridge the skills gap and add jobs today more than at any other point in U.S. history,” said Inavero Founder and CEO, Eric Gregg. “Between the well documented skills gaps and economic uncertainty, partnering with a top staffing agency is more important now than ever. The 2014 Best of Staffing Award was earned by less than 2% of the more than 12,000 staffing firms in the U.S. and Canada. In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these agencies have proven they have what it takes to deliver exceptional service to both clients and job candidates. We're proud of the accomplishments of our 2014 award recipients."

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